Dear Bill:
My Family and I have recently
relocated from New York State. When I needed work
on my Honda Civic, I asked my father, a customer
of yours, for a referral. I used your services
on several occasions, and most recently had extensive
repairs done. I was most pleased with the professionalism
of your employees, the quality of the work, and
the fact that the work was completed on time,
as promised. I look forward to a long and satisfying
relationship with you.
Truly yours,
Carolyn Sperber
We made
it to Bear Lake, Michigan for our summer vacation,
THANKS to Bill's Chevron. They replaced the engine
in our 1987 Buick and went above and beyond to
provide superior service at an affordable cost.
Bill Gallant and his staff of excellent mechanics
gave that extra effort to assure a great outcome
in
spite of numerous obstacles.
It's nice to deal with an honest business,
Jim & Kathy Wilson
Palm Harbor, FL
Dear Sir
or Madam:
It is important to me to send
this note to you advising you about one of your
operators, Bill Gallant of Bill's SuperGas in
Palm Harbor. From the enclosed copy of a letter
to Bill, you will see that he came to my aid earlier
this week when I was on vacation and at the mercy
of my rental car.
Without repeating the contents
of his letter, I wanted you to know what a TRUE
professional Bill and his staff are from Noel
who worked on my car with Bill through my experience
with his cashier, a most friendly gentleman. They
took care of my needs immediately minimizing my
lost vacation time.
I have passed his card on to
the daughter of a friend who is a student at the
University of Tampa, so she has a professional,
reliable and honest service center should she
ever be in need of one.
I know very little about gas
stations and suppliers, but if Bill ever wanted
to open more stations, I can tell you, you and
the SuperGas name can be very proud of being his
supplier.
Many folks write letters of complaint,
but this is a most enjoyable one for me to send.
Sincerely,
Marilyn D. Coolidge
Bill's
Cheveron
The best way to show ones appreciation
of the way that I was treated by your staff is
to say, "Thank You". I have gone to
different garages and never received the attention
your people gace to me. No run arounds, no false
promises, they diagnosed the problem and made
the necessary repairs and most of all you guarantee
the work.
Thank you,
John C. Jelm
Bill,
My name is George Dargoltz and
I frequent your establishment for propane and
gas, I have never needed your mechanic service
since I do mostly my own work on my cars. This
time, I screwed up and stripped a spark plug hole
in my block and needed expert help to re-thread.
I stopped by and dealt with Jamie, your customer
service person to get the problem fixed,,,,,Well
here it comes. I thought when I spoke to him in
the afternoon about the status, he said that the
problem was fixed and the damage was $35 plus
tax,,,I almost fell of my chair!!!! I don’t
have to tell you the reputation that some service
stations have created for your industry.
Well I came and picked up my
truck and Jamie tells me that I am a very lucky
person,, It seems that originally Dennis, your
mechanic, estimated the job at about $375 because
of the R/R work he would have to do to be able
to get to the plug hole to do the proper job,
(this was closer to the figure that I expected
when I had called Jamie to get the status of the
truck because the configuration of the engine
was so tight), well it seems that they put their
heads together and with there combined experience
came up with a more cost saving solution for me
that did not take away from doing the right job..In
fact Dennis suggested that I take my truck to
the dealer because of a rough running engine that
I had asked them to look into, since it was probably
still under warranty, again no charge incurred
to me.
I just wanted you to know that
I was very pleased with the service and I commend
both Jamie for his excellent customer service
skill and Dennis for job well done.
They have set straight the notion
in me to distrust Service Station Scams and am
most happy in writing this letter of recommendation
to you on their behalf. By the way,,the rough
running engine problem is gone,,,must have been
a bad plug.
It's great to know that there
are still honest business men out there and you
will see more of me if I need EXCELLENT CAR CARE
SERVICE.
Gregory Dargoltz
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